Copilot / In-UI Agent
max +6 bonusReduce UI complexity through contextual AI assistance. Can guide to different parts of the system, explain system behavior, and actively help create or update specific pages — turning Copilot from a reactive helper into a proactive builder. You can add information to the brain/memory on the go. It can tell you what is next for you. Smart Clippy 2026!
North Star Metric
Task completion rate — % of common tasks completed without help docs or support tickets.
Bonus Criteria (+6 pts)
Helps create or update FM pages
Copilot generates or modifies FM Adaptive pages/sections based on user intent — not just guide, but build.
Verified by: Live demo: user gives instruction, copilot creates/updates a real page
Tested with a real CS or Sales user
A non-eng person used it blind and completed a task they previously needed help with.
Verified by: CS/Sales person confirms live
Reduces a support ticket category
Maps to a real support ticket category. CS confirms this would have resolved it.
Verified by: CS names the ticket type
Understands FM documentation and internal page API
Guides users using FM documentation and full page context from internal API calls.
Verified by: Engineer presents during demo
Next best action suggestions
Surfaces the user's next best action — priority-based, periodic, and non-annoying.
Verified by: Several relevant suggestions shown during demo